FAQS

1. What is the quality of your ingredients, and where are they sourced?

We believe in absolute simplicity and total transparency. Our treats are made from 100% human-grade ingredients sourced directly from the USA. No preservatives, no additives, no fillers, and no artificial ingredients - ever.

2. How are Chief’s Naturals treats made?

Our all-natural dog treats are made in the USA with human-grade ingredients and in small batches.

3. How should I store the treats, and how long do they last?

Store your treats in a cool, dry place like your pantry. Simply reseal the pouch after opening to preserve freshness—no refrigeration required. Unopened pouches have a shelf life of 12 to 18 months from the batch date printed on the bag.

4. Are your treats suitable for dogs following a raw diet?

Absolutely. Our treats are made with all-natural, human-grade ingredients.

5. Where do orders ship from, and when will my order arrive?

All orders are packaged with care and shipped directly from our facility. Orders typically process within 1–2 business days and arrive within 5-8 business days via standard delivery.

6. How much does shipping cost?

Shipping prices are dependent on the shipping location and shipping option selected.

7. Do you ship internationally?

Currently, we only ship within the United States. We hope to expand to international dog lovers in the future!

8. What is your return policy?

As our products are consumable food items, we are unable to accept returns. We kindly request that you donate your products to a local animal shelter or give it to a friend.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

9. What ingredients are in the Sweet Potato & Honey treats?

Sweet Potato & Honey treats are made with oat flour, flaxseed, sweet potato, eggs, olive oil, honey, cinnamon, ginger, and rosemary extract.

10. What ingredients are in the Peanut Butter & Blueberry treats?

Peanut Butter & Blueberry treats are made with oat flour, eggs, flaxseed, peanut butter, honey, olive oil, blueberries, rosemary extract, and blueberry oil.

11. Are Chief’s Naturals treats wheat-free?

Yes. Our Sweet Potato & Honey and Peanut Butter & Blueberry treats are wheat-free.

12. What size and texture are the treats?

Our treats are crunchy 1-inch biscuits, making them easy to break into smaller pieces when needed.

13. Do the treats contain artificial ingredients or fillers?

No. Our treats are made with simple, real ingredients and contain no artificial ingredients, preservatives, additives, or fillers.

14. What should I do if my dog has a food allergy?

Review the complete ingredient list before giving your dog a treat. If your dog has a known allergy or a sensitive diet, consult your veterinarian before introducing any new treat.